At [wigandhairaccessories], we are committed to delivering your orders efficiently and securely.
Processing Time
• Orders are typically processed within [2business days] of purchase.
• Orders placed on weekends or holidays will be processed on the next business day.Shipping Methods and Times
• Shipping times may vary based on location and carrier availability.Shipping Costs
• Shipping charges are calculated at checkout and vary depending on the selected shipping method and destination.Tracking Your Order
• Once your order is shipped, you will receive a tracking number via email to monitor the progress of your delivery.International Shipping
• We currently ship to [All countries]. International shipping times and costs may vary. Additional customs fees may apply, which are the responsibility of the customer.Return Policy
We want you to love your purchase! If you’re not satisfied, you may return your item(s) under the conditions outlined below:
Eligibility for Returns
• Items must be returned within [3days] of receipt.
• Items must be in their original condition, unused, and in original packaging.
• Certain items, such as [list non-returnable items like perishable goods, custom products, etc.], are non-returnable.Return Process
1. Contact our customer support team at [email/phone] to initiate a return.
2. Pack the item securely and include your order number.
3. Ship the item to the provided return address using a trackable method.Refunds for Returns
• Once we receive and inspect the returned item, a refund will be processed to your original payment method within [X business days].
• Original shipping costs are non-refundable.Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
We may collect the following:
• Personal information (name, email, address, phone number) when you make a purchase or sign up for our services.
• Payment details (processed securely through third-party payment providers).
• Usage data, such as your IP address and browsing behavior, to enhance your experience.
How We Use Your Information
• To process and fulfill your orders.
• To communicate with you regarding your orders, offers, or updates.
• To improve our website and services.Sharing Information
• We do not sell your information to third parties.
• We may share your information with trusted service providers to facilitate shipping, payment, or analytics.Your Rights
• You can request access to, correction of, or deletion of your data at any time by contacting us at [email].Refund Policy
We aim to ensure customer satisfaction with every purchase.
Refund Eligibility
• Refunds are available for items returned within [4days] of purchase.
• Items must meet our return policy conditions.Refund Process
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed back to your original payment method within [3 business days].Non-Refundable Items
• Shipping fees
• If you haven’t received a refund after the stated processing time, please contact us at [adejoke2423@gmail.com].